Our Service

Forui machinery is always going for the best quality and perfect service for customers and it has already won lots of praises at home and abroad.

The Service we will supply as following:

1. Pre-sales service

Be a good consultant and assistant to customers, to ensure our customer's investment rewarded with great profit.

  1. enough details about the ores or slags shall be learned, sometimes a test is needed for some ores.
  2. Equipment of right model is selected for customers
  3. Customized products and processking flow sheet can be designed and developed to meet customer's special needs,
  4. Engineer is send to observe customer's working site to come up with an optimized solution accordingly.

2. On-sales service

Every customer is respected and convenience and reliability will be provided. We are devoted to helping you to benefit as much as possible.

  1. Inspection is a must before deliverying of the goods.
  2. Assistance to make a construction plan by supplying all drawings and data needed.
  3. most favorable scheme for you with the guaranteed quality.
  4. timely communication to make sure improvement of project and your requirement met

3. After-sales service

  1. Installation, adjustment, and testing of equipment is available.
  2. Train of techinician and workers at site is promised.
  3. One or two service engineers will stay to ensure the whole line running well after the installation & adjustment is finished.
  4. if any failure or question about the mahcines or the processing line, contact us and we are available at any time.

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You can always order with confidence from Forui knowing we’ll provide what you need–guaranteed. We offer 24-hour hotline/online service, offering you timely suggestion on product problems anytime, and comprehensive solutions through our specialty divisions.